Official Legal Instrument

Privacy Policy & Terms

Clear terms for secure currency exchange, verified payments, confidential documents and responsible account use.

Document No.

EXP-PRIVACY-2026-01

Effective Date

9 November 2026

Service

ExchangePro

Status

Published / Current

Third-Party Payments Are Not Accepted

Important rule — please read carefully.

• Make payments only from your own UPI or your own bank account.

• You must use the UPI / Bank Account linked to the same ID document uploaded on ExchangePro.

• The UPI Name, ID Details and Account Holder Information must match.

• If the information does not match, the payment may be Declined / Cancelled.

• Any payment made from another person's account will be treated as a Third-Party Payment.

• Use your own account, avoid Third-Party Payments, and stay safe.

ExchangePro

Document IndexSelect a clause to jump to it

01 Acceptance of These Terms 02 Accounts & Identity Verification 03 Exchange Orders, Rates & Limits 04 Confidentiality of Your Documents 05 We Never Ask for Banking Passwords or OTPs 06 Your Account & Support

01Acceptance of These Terms

By registering, logging in, creating an exchange order, submitting a transaction ID, uploading documents, or otherwise using ExchangePro, you confirm that you have read and accepted these Terms & Conditions.

If you do not agree with these terms, you should not submit an exchange order or payment.

02Accounts & Identity Verification

• Use accurate information when opening an account or requesting an exchange.

• Provide the requested NID, Aadhaar or other accepted identification only through official website forms.

• Payments should be made from your own payment account, consistent with your verified identity.

03Exchange Orders, Rates & Limits

• Rates shown at the time of the order apply to that order.

• The minimum exchange amount is 200.

04Confidentiality of Your Documents

Your KYC documents are stored securely and are only reviewed by authorised ExchangePro staff.

05We Never Ask for Banking Passwords or OTPs

ExchangePro will never ask for your banking password, PIN or OTP. Never share them with anyone.

06Your Account & Support

For any help, contact ExchangePro support via WhatsApp.